How we collect, use and protect your information
Last updated: 2026-08-31
This Privacy Policy explains how the Cross-Border Toolbox desktop software and its official website handle personal information. By using our software or visiting our website, you agree to the practices described in this policy.
Website: Our website is a static site. We do not set tracking cookies, run analytics, or collect personal information through the site. Your browser may store your language preference locally on your device.
Software: When you register and sign in, we process the account information you provide (such as your username and password) to manage your license. Images you translate are processed by the OCR model on your own computer; translation requests are sent to the translation engine you choose (Bing, Google, Alibaba Cloud or Tencent Cloud).
Payment: Payments are processed by Creem, our payment provider. We do not see or store your card details.
We use account information solely to: manage licenses and subscriptions, activate paid features, provide customer support, and fulfill legal obligations. We do not use your information for advertising or sell it to third parties.
We share information only as necessary: with our payment provider (Creem) to process purchases; with the translation engine you select when you choose to use it; and with authorities when required by law.
We apply reasonable technical and organizational measures to protect your information, including encrypted transmission. Please keep your password secure and do not share it with others.
You may request access to, correction of, or deletion of your personal information at any time by contacting us at the email below. We will respond within a reasonable period.
Our website does not use tracking cookies. Your language preference is stored in your browser's local storage on your own device. The software stores its data locally on your computer.
We may update this policy from time to time. The updated version will be published on this page with a new “Last updated” date.
If you have any questions about this policy, please contact us at support@tntok.top.